Customer reviews of The QI Motor Company

By Matthew D on 14 August 2017 | Verified purchase

Definitely the best experience of buying a used car I have had, and would highly recommend. Friendly and honest service that's second to none!

Reply from The QI Motor Company on 16/08/17

Many thanks for your positive comments Matthew, I hope you enjoy your BMW 330i !

By Leon A on 24 May 2017 | Verified purchase

Two months ago I bought a VW Scirocco from Neil, it was the exact spec I was looking for at a fair price. I was a bit wary of travelling 200 miles and the car not being what I thought it would be so I sent Neil an email asking about the car. He sent back a very comprehensive reply telling me a lot of details about the car. This gave me enough peace of mind to put down a returnable deposit and arrange to go up on the train to test drive the car. When I arrived at Neil's garage, the first thing he did was reassure me that if the car wasn't in any way as he'd described it, or if I just didn't like it, he would give me back the deposit and give me a lift back to the station. The car was everything I'd hoped it would be and I drove it home a very happy customer. The car still runs like a dream 2 months later and I'd definitely recommend buying a car from Neil thanks to his great customer service skills. Thanks again Neil, next time I need a new car, I'll check you out first.

Reply from The QI Motor Company on 25/05/17

Thanks so much for your review Leon. It is always difficult for a customer when they are so far away so I really appreciate the trust you put in me to do the job properly for you. Look forward to dealing with you again!

By Sarah C on 12 May 2017 | Verified purchase

Great car, very friendly and reliable service. Would definitely recommend. Thanks for everything Neil!

Reply from The QI Motor Company on 16/05/17

Thank you Sarah, I hope the weather picks up so you can enjoy the summer with the roof down!

By Stephen H on 11 May 2017 | Verified purchase

Bought my third car from QI Motor Company only two weeks ago. All my dealings with this company have been only positive, due in no little part, to the management's approach: I have found this to be pleasant, knowledgeable and, above all, honest. Their vehicles appear to be carefully sourced and serviced and are sold with the benefit of a warranty and breakdown cover. I recommend this company to my friends - enough said.

By Jess B on 28 April 2017 | Verified purchase

We searched around for a while trying to find a great deal and motor and found this company right on our doorstep. Very competitive with price got a great deal on our dream car. We was looking to part exchange , the QL motor company made changing cars for us very easy and stress free. Holds some beautiful cars and would highly recommend to anyone , pleasure to do business with.

Reply from The QI Motor Company on 16/05/17

Thanks for your comments Jess, I hope you and your Granddad continue to enjoy the car!

By Cheryll H on 24 April 2017 | Verified purchase

Brilliant friendly service. Would recommend this garage to everyone

Reply from The QI Motor Company on 25/04/17

I'm delighted that you are so happy with the car, thank you very much for your business!

By Hayley H on 19 April 2017 | Verified purchase

Brought my vw scirocco from here Neil was very helpful polite and friendly helped me with all questions I had with my first finance car. Made me feel at ease with everything so much done on the car for me to pick it up. Lovely service couldn't of asked for better ¿¿¿¿

Reply from The QI Motor Company on 20/04/17

Thanks so much for taking the time to leave your kind comments, I'm delighted you are so pleased with the car and hope you're enjoying driving it!

By Robert P on 11 January 2017 | Verified purchase

Neil, the proprietor was extremely pleasant and reasonable in his dealings. He was not pushy in the slightest and picked me up from the nearest Railway Station which in fact was a number of miles away from his dealership. The car was as described and presented in excellent condition.

Reply from The QI Motor Company on 14/01/17

Thanks so much for your positive comments Bob. I'm delighted that the car met your expectations and I hope you're enjoying being back behind the wheel! Neil

By Chris C on 09 September 2016 | Verified purchase

Dealing with Neil at The QI Motor Company has been a pleasure. The viewing and buying process was seamless with a very personal touch. I have had a minor on-going problem since buying the car and Neil has dealt directly with the warrantee company and my local repairer throughout with minimal involvement from me. Even went so far as to cover costs that others might have tried to put with me. It has been truly exceptional service and I strongly recommend QI.

Reply from The QI Motor Company on 14/01/17

I really appreciate your review Chris. It's so important to me that if any problems are encountered they are dealt with swiftly and with minimal inconvenience to the customer and I'm delighted that this has been the case for you. Neil

By Martin S on 30 August 2016 | Verified purchase

We bought a Mercedes SLK great condition and reasonable price. A fair price was given for our part exchange car and the whole transaction was flawless We were promised a spare key and this was duly receive within the month

Reply from The QI Motor Company on 16/09/16

Thanks so much for your kind comments, I hope you are enjoying married life together!