Customer reviews of The QI Motor Company

By Amber S on 18 January 2018 | Verified purchase

Highly recommended. Completely honest in his description of the car over the phone, no pushy ‘salesman’ talk when we met in person and exceeded expectations with the service he gave... there’s not many car sales people that would make sure you had enough fuel in the tank to get home! Made for an easy purchase, cannot fault... thank you.

Reply from The QI Motor Company on 25/01/18

Thanks so much for taking the time to give such a positive review. Your business is very much appreciated

By Amy M on 15 January 2018 | Verified purchase

The QI motor company have been fantastic, I can’t recommend them enough! Excellent customer service and great knowledge, made my whole experience stress and hassle free. I wouldn’t hesitate buying from them in the future, thank you!

Reply from The QI Motor Company on 25/01/18

I really appreciate such a positive review, I hope you are enjoying your new car!

By Carlton C on 17 September 2017 | Verified purchase

My experience was the way I was treated from start to finish. Was really good. Could not ask for any more.

Reply from The QI Motor Company on 18/09/17

Thanks so much for your comments Carlton, I'm really pleased you were able to have it in time for your birthday!

By Ryan A on 10 September 2017 | Verified purchase

Really looks after you and his cars, giving them all the service checks they need with a 12 month AA warrently included. Was really impressed with the level of service and professionalism!

Reply from The QI Motor Company on 14/09/17

It was a pleasure to deal with you Ryan and I really hope you enjoy your first car. Best of luck with the test, let me know how you get on!

By Jon P on 09 September 2017 | Verified purchase

We picked up a Mercedes C250 from Neil today. From the first phone call to shaking his hand and leaving he was nothing but helpful. The car was immaculate and everything was has he had described, both in the autotrader ad and on the phone. One of the most pleasant car buying experiences I've ever had. Many thanks Neil, you are a true star..

Reply from The QI Motor Company on 14/09/17

Many thanks so much for such a glowing report Jon, I'm delighted that you were so happy with your experience!

By Robert H on 03 September 2017 | Verified purchase

From my first enquiry, to Neil delivering the car to me at 9.30 am on Sunday, there was nothing to fault with my experience. There was nothing left to the imagination. It's a pitty all car dealers can't be as honest and respectful, it makes buying a car so much more pleasurable. Keep it up Neil, I will be back.

Reply from The QI Motor Company on 09/09/17

Thanks so much for your comments Bob, it was an absolute pleasure to deal with you throughout and I hope you enjoy your new car

By Dawn P on 03 September 2017 | Verified purchase

I have no hesitation in recommending Q1 motors. The manager was friendly, professional, straight forward and honest. I am having tremendous fun with my little Mitsubishi Colt,using the electric roof on every possible occasion and really enjoying it. The price was fair and the condition of the convertible pristine, and obviously in the past, very well cared for. I was given three month warranty, which I am delighted to say was not required. I am also very pleased with the economy of the car. All round a very excellent service from Q1 and a very pleased customer.

Reply from The QI Motor Company on 09/09/17

I'm delighted you've enjoyed your convertible over the summer, many thanks for your positive comments

By Matthew D on 14 August 2017 | Verified purchase

Definitely the best experience of buying a used car I have had, and would highly recommend. Friendly and honest service that's second to none!

Reply from The QI Motor Company on 16/08/17

Many thanks for your positive comments Matthew, I hope you enjoy your BMW 330i !

By Leon A on 24 May 2017 | Verified purchase

Two months ago I bought a VW Scirocco from Neil, it was the exact spec I was looking for at a fair price. I was a bit wary of travelling 200 miles and the car not being what I thought it would be so I sent Neil an email asking about the car. He sent back a very comprehensive reply telling me a lot of details about the car. This gave me enough peace of mind to put down a returnable deposit and arrange to go up on the train to test drive the car. When I arrived at Neil's garage, the first thing he did was reassure me that if the car wasn't in any way as he'd described it, or if I just didn't like it, he would give me back the deposit and give me a lift back to the station. The car was everything I'd hoped it would be and I drove it home a very happy customer. The car still runs like a dream 2 months later and I'd definitely recommend buying a car from Neil thanks to his great customer service skills. Thanks again Neil, next time I need a new car, I'll check you out first.

Reply from The QI Motor Company on 25/05/17

Thanks so much for your review Leon. It is always difficult for a customer when they are so far away so I really appreciate the trust you put in me to do the job properly for you. Look forward to dealing with you again!

By Sarah C on 12 May 2017 | Verified purchase

Great car, very friendly and reliable service. Would definitely recommend. Thanks for everything Neil!

Reply from The QI Motor Company on 16/05/17

Thank you Sarah, I hope the weather picks up so you can enjoy the summer with the roof down!